Castella Kyoto Handle Castella Factory Outlet

Fast Shipping with Professional Packaging

Our long-standing relationship with UPS FedEx DHL and other carriers around the world lets us offer an array of shipping services. Our warehouse staff is expertly trained and will wrap your items according to our exact and precise specifications. Prior to shipping, your goods are thoroughly inspected and securely secured. Everyday we deliver thousands of packages to clients from all over the world. The fact that we're committed to becoming the biggest online retailer in the World is evident. Warehouses and distribution centers can be found in Europe and the USA.

Orders that contain more than one item are assigned processing times in accordance with the item.

Prior to shipping the items, our staff will carry out a thorough inspection on the products you have ordered. Most orders are delivered within 48 hours. The expected delivery time will be between 3 and 7 days.

Returns

We are not able to manage the stock at our factory and warehouse. Stocks are subject to change at any time. You may not receive your order after it's been placed.

Our policy is valid for 30 days. If 30 days have passed in the past since you purchased however, we're unable to give you a refund or exchange.

The item you purchase must be in the original packaging and be unused. It must also still remain in the original packaging.